FAQ

General Information

What Is The MoleMap Technology Service?

The MoleMap Technology Service is an imaging system that employs total body digital imaging to create a standardized, comprehensive “map” of a patient’s body. It merges the latest in digital imaging photography with a highly secure web based transfer storage and retrieval system of images to create a total body baseline record to enhance the early prevention and diagnosis of malignant melanoma in at-risk patients.

Where was it developed?

The MoleMap Technology Service was initially developed as the MoleMapCD program by Jim Grichnik, MD, PhD, a nationally recognized melanoma researcher and clinician. The program was replaced with the addition of the MoleMap Technology Service, a web based image transfer, storage and retrieval system that can provide secure patient images to any device that accepts images.

Does the MoleMap Technology Service replace the traditional examination?

The MoleMap Technology Service is not a replacement for how physicians currently check patients for suspicious nevi (moles). The service is an adjunct tool for comparing changes on the patient’s skin and to provide the most advanced tool for home Skin Self-Examinations (SSE0. DigitalDerm, Inc., the provider of the MoleMap Technology Service, recommends doctors while doing a visual exam of their patients use the MoleMap images for comparison of concerning moles.

Of Physician Interest

What are the benefits of using the MoleMap Technology Service?

Traditionally, physicians have relied on memory, notes and in some cases office photos to track changes in patient’s moles or to identify new moles of concern. There has been no systematic way to create a comprehensive, objective baseline record of patient’s moles. The MoleMap Technology Service (prior, the MoleMapCD program) provides a standardized image record of a patient’s skin surface, which is used as an adjunct tool to identify any changes on a patient’s skin surface.
The MoleMap Technology Service also relieves physicians and their staff of the time and expense of taking photos themselves. This practice, though common, does not result in the accurate, standardized images needed to properly document a patient’s skin surface.

What if my patient needs additional images to complete the comprehensive molemap of the skin?

The physician may request additional views of areas he or she wants to monitor closely. These areas may include underneath the breasts or genitals, along the hairline or between toes or the buttocks. If additional views are taken, they are placed in sequence to the associated part of the  body within the standard images.

How do you use the MoleMap Technology Service in your practice?

The physician identifies patients who are at risk of melanoma based on a personal history of melanoma, family history of melanoma or a personal history of dysplastic nevi syndrome (CPT Code 96904). If medically necessary, the physician refers the patient to DigitalDerm, Inc. to be scheduled for the MoleMap Technology Service.

Once the patient’s imaging session is completed and processed by DigitalDerm, Inc., the physician and the patient will be able to access the images using any electronic device that accepts images. On subsequent patient visits, the physician can access the images for use to compare the images of moles of concern to help determine if a change has occurred or if a new mole developed.

Why use DigitalDerm's MoleMap Technology Service in your practice?

DigitalDerm, Inc. provides only one product/service-The MoleMap Technology Service. We have taken great measures to insure the quality of the images AND of the service. The images are handled by professionals who understand the demanding requirements of medical imaging and necessary measures to maintain security and medical HIPAA laws. We do not use the MoleMap Technology Service to get you to buy additional equipment, modules, software or maintenance agreements. DigitalDerm, Inc. believes that when you look at our product, our service and even our pedigree you will choose the MoleMap Technology Service as your early melanoma detection tool.

Of Patient Interest

What are the benefits of using the MoleMap Technology Service?

Patients at-risk of melanoma often feel stressed, anxious and not involved in their treatment program. The use of the DigitalDerm, Inc. MoleMap Technology Service allows you, the patient, to take an active part in your treatment program; and, thus, lessen your stress and anxiety. The images generated with the MoleMap Technology Service allows you to observe, compare and document changes on your skin surface within the privacy of your home and call your physician when a change is detected. Because the service provides an accurate baseline of the skin surface, the MoleMap Technology Service aids you in detecting skin changes in existing and new moles thereby alerting your physician to potential melanomas between routine office visits.

How do I know if the MoleMap Technology Service is right for me?

The MoleMap Technology Service can be a valuable tool for patients at-risk for melanoma. The risk factors include a family history of melanoma or a personal history of melanoma or a personal history of moles known as dysplastic nevi. Many physicians also recommend the MoleMap Technology Service if you have numerous “normal” moles, known as melanocytic nevi. Even if you have dark skin, no one is without risk. It is important to ask your doctor if the MoleMap Technology Service is right for you.

How do I use the MoleMap Technology Service?

DigitalDerm, Inc. recommends you perform a monthly Skin Self-Examination (SSE) in the privacy of your home. However, whether due to the self-examination or with a cursory look if you think a mole has changed or a new mole (more important the older you get) has developed, you access your images and compare the baseline image with the mole of concern. If you think the mole has changed, we recommend you schedule an office visit with your physician as soon as possible.

What is the value of home Skin Self-Examination (SSE)?

If you are at risk for melanoma, your physician has most likely recommended that you do Skin Self-Examinations (SSE) at home on a regular basis. When you know the pattern of the moles, spots, freckles and other marks on your skin, you can recognize changes more easily.
Using images from your MoleMap Technology Service during your SSE also can help relieve your stress, anxiety and guesswork. The images serve as an accurate basis of comparison as you look at any unusual sores, lumps, spots, markings or changes. Sometimes the changes may be a sign of melanoma, or a warning that it might develop. When you see something suspicious, you simply compare your mole to the corresponding image. Immediately you can see if the change is real or imagined.

What to look for during a SSE?

Moles that develop into melanoma usually have certain unusual features. They often look different from ordinary moles. During a SSE, check your skin for moles, freckles, sores, lumps, spots, markings, or changes that do not look right—something that just doesn’t match your regular mole pattern. Use the “ABCDE’s” to help you:

Asymmetry Does one side of the mole look different from the other?
Borders Is the edge of the mole uneven, notched, ragged or blurred?
Color Does the mole have different colors on it, such as patchy areas of brown, blue, red, tan, white or gray?
Diameter Is the diameter of the mole more than a quarter-inch around (about the size of a pencil eraser)?
Evolution Has the mole changed in size, shape or color over a short amount of time?
The mole might become scaly or crusty, or it might ooze and bleed. It might feel itchy, tender or painful. It might become red and swollen. If you see these kinds of changes, contact your physician immediately.
What do I do if I find a troubling spot?

The MoleMap Technology Service is an adjunct tool for use in the early detection of melanoma. While it helps you observe and compare changes on your skin, it does not replace visual exams done by your physician. If you have any doubts or concerns, contact your physician immediately.

What is the Powerful Duo?

The powerful duo is comprised of the use of the MoleMap Technology Service in conjunction with the use of dermoscopy. The MoleMap Technology Service establishes a baseline series of images of the skin surface. This baseline is used as a platform to help identify moles that have changed or developed since the baseline was established.

Once a mole has been identified as changed or new, the use of dermoscopy is employed to further examine more deeply the mole of concern.

How do I find a physician to refer me to schedule the MoleMap Technology Service?

A toll free call to one of our Patient Relations Representatives (1.800.358.6223) will let you know if your physician is already enrolled in our national physician referral network. In the event your physician is not, we will contact the physician’s practice and enroll the physician in our network. We will identify a physician close to you in the event you do not already have access to a physician.

What is the fee for the MoleMap Technology Service?

The fee is $425.00 (with the exception of certain specified cities)for the MoleMap Technology Service paid at the time of imaging. Please call (toll free) our Patient Relations Representatives at 1.800.368.6223 if you have any questions.

Who Pays for the MoleMap Technology Service?

Do health insurance companies pay for the MoleMap Technology Service?

The American Medical Association issued a CPT code 96904 that recognizes the MoleMap Technology Service as an acceptable medical service. However, while insurance companies are not required to reimburse for the service, a growing number of them cover claims for the service. We recommend you contact your insurance health carrier to see if your policy allows for coverage. In the event they do not, you can have the service and utilize the company’s appeal process in the event the claim is denied.

What is the value of the appeal process?

In the event your claim is denied, use of your insurance company’s appeal process is highly recommended. This is usually a two or three part appeal step process: the first appeal is usually denied; the second appeal usually has a higher chance of being reversed; and, the third appeal is sent to an independent third party for review. The third part of the appeal process gives you the best chance for a reversal of the initial claim denial.

If paying for the MoleMap Technology Service, what are my options?

You have several options: (1) you can use your health saving account; (2) you can contact the Human Resources/Benefits department to find out if your company/organization is self-insured and if they are will they cover the cost of the service; or, (3) you can use DigitalDerm, Inc.’s no fee, no interest three or six month payment program with a $125.00 payment at the time of imaging.